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Discount Lift Tickets - Answers to the lift ticket questions

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Here are a few of the most common questions visitors have about our site and purchasing lift tickets through Liftopia.

How far in advance must I purchase my tickets?

How do I get my lift tickets?

What documents will I need in order to pick up my tickets?

I forgot my log in name or password. What do I do?

How is Liftopia able to offer lower-priced lift tickets?

Which mountain resorts can I purchase tickets from through Liftopia?

Can I get a refund or make a cancellation if I am unable to use my lift ticket(s)?

Can I use my lift ticket for any day or must I use it for the day purchased?


How far in advance must I purchase my lift tickets?
Lift tickets on Liftopia can generally be purchased up until the night before arrival. However, resorts can and do often sell out of lift tickets for specific dates, and some resorts prices go up as a date comes closer. A price you see today may not be there tomorrow!

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How do I get my lift tickets?
You will pick up your lift ticket(s) in person when you arrive at your chosen mountain resort. After purchasing your lift ticket(s) online at Liftopia, you will receive a Purchase Confirmation by e-mail. You must print out this document and present it at the specified ticket counter/desk (stated on your Purchase Confirmation) of your chosen mountain resort. Remember, only the purchaser can pick up the lift ticket(s), and you must present your Purchase Confirmation as well as a valid picture ID.

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What documents will I need in order to pick up my lift tickets?
You must bring your Liftopia Lift Ticket Purchase Confirmation document and a valid picture ID (driver’s license, passport, etc.) in order to pick up your lift tickets. The Liftopia Lift Ticket Purchase Confirmation is e-mailed to you after purchase. If you are unable to locate your confirmation document, simply log in to the website using your user name and password. You will be able to access and print your confirmation from the "My Account" portion of the website.

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I forgot my log in name or password. What do I do?
Click here to reset your password and regain access to your account.

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How is Liftopia able to offer lower-priced lift tickets?
Liftopia partners with leading resorts across the country to get the best deals for our customers, and we are able to get the best discounts and promotions by working directly with the resorts. Just like with an airline ticket or a hotel room, different days on the mountain have different values associated with them. There are many factors that determine this for the resorts - weather, snow conditions, time of the season, even the price of a tank of gas. Resorts use Liftopia to adjust their prices up or down so that a day’s price is in line with its value. By selling tickets in advance and offering them at a discounted price, they are able to guarantee that they will have more folks out on their slopes, and skiers and riders are guaranteed a great price. 

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Which mountain resorts can I purchase tickets from through Liftopia?
Here at Liftopia, you can buy tickets to ski and board at many of the nation’s leading resorts. We are constantly working to add more Resort Partners. If you have a specific destination that you would like to see on Liftopia, please e-mail us the resort name at suggestions |at| liftopia.com.

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Can I get a refund or make a cancellation if I am unable to use my lift ticket(s)?
No. All lift ticket purchases on Liftopia are final and cannot be cancelled, exchanged or refunded. While rigid, these purchase restrictions are what allow our Resort Partners to confidently offer discounted lift tickets through our site. Because resorts know their lift tickets will be sold under precise guidelines, they are able to offer discounts on Liftopia that open up the slopes to more consumers. Liftopia does not guarantee snow conditions, weather conditions or open terrain.

If your travel plans are not concrete or you have good reason to believe you may need to cancel, wait to purchase your lift tickets. You’ll want to be certain you can take advantage of the bargains before you purchase at Liftopia. Keep in mind that weather and snow conditions in the mountains are always changing.

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Can I use my lift ticket for any day or must I use it for the day purchased?
Liftopia lift tickets are only good for the exact dates selected at the time of purchase. In order to keep prices low, unfortunately no refunds or exchanges are permitted.

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